Go to APIA without getting wet in rain or snow!
There is an underpass from JR Sapporo Station Kita 7-jo to Susukino Station Minami 5-jo and Odori Park underground Nishi 5-chome to Higashi 6-chome, which directly connects to APIA.
Address: Kita 5-jo Nishi 3-4-chome, Chuo-ku, Sapporo, Hokkaido
Tel:+81-11-209-3500(10:00~21:00)
Shopping: 10:00 AM – 9:00 PM
Restaurants: 11:00 AM – 9:30 PM
※Some stores differ in business hours.
Irregular holidays
Apia Information: West Avenue, B1F (Basement 1st Floor)
Cash Services Corner: Floral Galleria, B1F – ATM Corner (Hokuyo Bank, Hokkaido Bank, Japan Post Bank, Seven Bank)
Disaster Prevention Center: West Avenue, B1F (Basement 1st Floor)
Wheelchair rental / B1F Information
Wheelchair-Accessible Parking Spaces: JR Tower East Multi-Level Parking: P5 Mikan & P8 Suika (3 spaces each), you can access the building using the connecting passageways from Parking P5 and P8.
Priority Elevators: next to Taiyō no Hiroba, next to Komorebi no Hiroba, next to the entrance of Sapporo Station (Namboku Subway Line)
Multipurpose Restrooms: West and Center areas, next to Komorebi no Hiroba, all are ostomate-friendly
Assistance Dogs: assistance dogs (guide dogs, service dogs, hearing dogs) are welcome throughout the facility.
AED (Automated External Defibrillator): B1F, Disaster Prevention Center
*In case of emergency, please contact the nearest staff member.
JR Tower Shared Rental Strollers: available for rent at Sapporo Stellar Place Information.
Eligible Age: From 1 month to 48 months old
*Please note that the number of strollers is limited.
Priority Elevators: next to Taiyō no Hiroba, next to Komorebi no Hiroba, next to the entrance of Sapporo Station (Namboku Subway Line)
Diaper-Changing Facilities: available in all women’s restrooms and all men’s restrooms
Restrooms with Baby Keeps: available in all women’s restrooms and all men’s restrooms
Baby Care Room: Sapporo Stellar Place, Center 6F (Daimaru side)
Facilities Include: nursing rooms (2 rooms), dedicated diaper-changing tables, hot water dispenser for formula preparation, and sink
JR Tower East Multi-Story Parking Lot TEL. +81-11-209-5061
Business hours: 7:00 – 24:00
Fee: 600 yen for up to 1 hour (200 yen for every 20 minutes thereafter)
APIA offers 2 hours free parking when you spend 2,000 yen (tax included) or more at one store.
Free wireless LAN service “JR TOWER FREE WiFi” is available in the building.
Lost and Found service hours 10:00-21:00
Phone number +81-11-209-1410
Place APIA West Avenue B1F
To ensure a comfortable visit inside the facility, please observe the following guidelines.
・Smoking is prohibited throughout the facility except in designated smoking rooms.
・Eating and drinking are prohibited throughout the facility except in designated areas.
・Photography with digital cameras, smartphones, and similar devices is prohibited throughout the facility.
Credit cards
Mastercard / VISA / Diners Club International / American Express / UnionPay
Electronic money
Kitaca / Suica / PASMO / toica / manaca / ICOCA / SUGOCA / Hayakaken / nimoca / iD / QUICPay / Edy / WAON / nanaco / Apple Pay (Japan only)
QR code payment
PayPay / Alipay / WeChat Pay / Jkopay
*Varies depending on the store.
For a list of participating stores, please click here.
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